At Moonstone, we are committed to the quality of our products and your satisfaction.
Returns and Refunds:
Product Receipt: Once a product has been delivered and received, we generally do not accept any requests for returns or refunds. We encourage you to thoroughly inspect the product at the time of delivery.
Service & Warranty:
With our products, you receive:
2-Year Motor Warranty: Enjoy a full 2-year warranty for the motor against manufacturing defects.
Lifetime Free Service: Our products are built for lasting use. For any servicing needs, you will receive lifetime free service for your Moonstone product (cost of spare parts may be applicable).
Contact Us:
For any warranty or service-related assistance, please contact our customer service team.
